This Privacy Policy (“Policy”) explains how Vela Green Sports (“we”, “us”, “our”), operated by XIAMEN Vela Green Sports Co.,LTD, a company registered in Fujian Province, China, collects, uses, stores, and discloses your personal information when you access or use our website https://velagreensports.com (the “Website”) and any products or services provided through the Website (collectively, the “Services”). By accessing or using the Website or Services, you (“you”, “your”) acknowledge that you have read, understood, and agreed to the collection and use of your personal information in accordance with this Policy. If you do not agree to this Policy, please do not access or use the Website or Services.
1. Introduction
1.1 We are committed to protecting your privacy and complying with applicable data protection laws, including but not limited to the Personal Information Protection Law of the People’s Republic of China. This Policy outlines our practices regarding personal information collected through the Website, which does not offer user account registration, user-generated content uploads, or paid subscription services. 1.2 We provide products and services globally, and your use of the Website or Services may result in the collection of personal information, which we handle with the utmost care and transparency. 1.3 Our full contact details are provided in Section 8 of this Policy, should you have any questions, concerns, or requests regarding your personal information or this Policy.
2. What Personal Information We Collect
2.1 Since the Website does not require account registration or content uploads, we only collect personal information that you voluntarily provide to us. The types of personal information we may collect include: (a) Contact Information: such as your name, email address, and phone number (if you choose to provide it) when you contact us with inquiries or requests; (b) Purchase Information: such as your shipping address, billing address, and payment-related information (e.g., credit card details, bank information) when you purchase products or services through the Website; (c) Usage Information: non-identifiable information about your interaction with the Website, such as the pages you visit, the time you spend on the Website, your IP address, browser type, and device information. This information is collected automatically through cookies and similar technologies (see Section 3).
2.2 We do not collect sensitive personal information (such as race, religious beliefs, health information, or biometric data) unless you voluntarily provide it, and we will only use such information with your explicit consent and in accordance with applicable law.
3. Cookies and Similar Technologies
3.1 We use cookies and similar tracking technologies (e.g., web beacons, pixel tags) to enhance your experience on the Website, analyze usage patterns, and improve the Website and Services. Cookies are small text files stored on your device that allow us to recognize your browser and remember certain information. 3.2 You can control cookies through your browser settings, including blocking or deleting cookies. However, please note that disabling cookies may affect the functionality of the Website and prevent you from accessing certain features or completing purchases. 3.3 We do not use cookies to collect personal information without your consent, and we do not share cookie data with third parties except as described in Section 5.
4. How We Use Your Personal Information
4.1 We use your personal information solely for legitimate purposes related to the Website and Services, including: (a) To provide and fulfill products or services you request, such as processing your purchases, delivering products to your shipping address, and responding to your inquiries; (b) To improve the Website and Services, including analyzing usage data to identify areas for improvement, optimizing the Website’s performance, and developing new products or services that meet your needs; (c) To communicate with you, such as sending you order confirmations, shipping notifications, and responses to your questions or requests; (d) To ensure the security of the Website and Services, including detecting and preventing fraudulent activities, unauthorized access, and other security risks; (e) To comply with applicable laws, regulations, and legal obligations, such as responding to legal requests from law enforcement agencies or other government authorities.
4.2 We will not use your personal information for any purpose not stated in this Policy without your prior consent.
5. How We Disclose Your Personal Information
5.1 We respect your privacy and will not sell, rent, or share your personal information with third parties except in the following circumstances: (a) With Your Consent: We may share your personal information with third parties if you explicitly consent to such disclosure; (b) Service Providers: We may share your personal information with third-party service providers who assist us in providing the Website and Services, such as payment processors (to process your payments), shipping providers (to deliver your orders), and IT service providers (to maintain the Website and ensure its security). These service providers are only authorized to use your personal information to perform the services they provide to us and are obligated to protect your personal information; (c) Legal Requirements: We may disclose your personal information if required by applicable law, regulation, legal process, or a request from a law enforcement agency or other government authority; (d) Protection of Rights: We may disclose your personal information to protect our rights, property, or safety, or the rights, property, or safety of others.
5.2 We do not share your personal information with third parties for their own marketing purposes without your explicit consent.
6. How We Protect Your Personal Information
6.1 We take reasonable technical, administrative, and physical measures to protect your personal information from unauthorized access, use, disclosure, modification, or destruction. These measures include: (a) Encrypting personal information transmitted through the Website (e.g., using SSL/TLS encryption for payment information); (b) Restricting access to personal information to authorized employees and service providers who need access to perform their duties; (c) Implementing security protocols and regular security audits to identify and address potential vulnerabilities; (d) Training our employees on data protection practices and privacy policies.
6.2 While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information, and you acknowledge and agree that any transmission of personal information to or from the Website is at your own risk.
7. Your Rights Regarding Your Personal Information
7.1 You have the following rights regarding your personal information, subject to applicable law: (a) Right of Access: You have the right to request access to the personal information we hold about you, including the type, source, and use of your personal information; (b) Right of Correction: You have the right to request correction of any inaccurate or incomplete personal information we hold about you; (c) Right of Deletion: You have the right to request deletion of your personal information, subject to certain exceptions (e.g., if we need to retain the information to comply with legal obligations or fulfill a contract with you); (d) Right to Withdraw Consent: If we process your personal information based on your consent, you have the right to withdraw your consent at any time, which will not affect the legality of processing based on consent before withdrawal.
7.2 To exercise any of these rights, please contact us using the details provided in Section 8. We will respond to your request within a reasonable timeframe, as required by applicable law, and may request additional information to verify your identity before processing your request.
8. Contact Information
If you have any questions, concerns, or requests regarding this Policy, your personal information, or our data protection practices, please contact us at: Company Name: XIAMEN Vela Green Sports Co.,LTD; Address: No. 93 Xiangyu Road, Xiamen Free Trade Zone, Fujian Province, China; Email: info@velagreensports.com. We will respond to your inquiry within 1-3 business days and work with you to resolve any issues.
9. Changes to This Policy
9.1 We reserve the right to update or modify this Policy at any time, at our sole discretion, to reflect changes in our practices, applicable laws, or the Website and Services. Any changes to this Policy will be posted on the Website, and the effective date of the updated Policy will be indicated at the top of the page. 9.2 Your continued use of the Website or Services after the effective date of the updated Policy constitutes your acceptance of the changes. If you do not agree to the updated Policy, you must stop using the Website or Services immediately.
10. Miscellaneous
10.1 This Policy constitutes the entire agreement between you and us regarding the collection, use, and disclosure of your personal information, and supersedes all prior or contemporaneous agreements, understandings, or representations. 10.2 This Policy is governed by the laws of the People’s Republic of China, and any disputes arising out of or in connection with this Policy shall be subject to the exclusive jurisdiction of the courts located in Xiamen City, Fujian Province, China. 10.3 The Website is not intended for users under the age of 18. If you are under 18, you must obtain parental or legal guardian consent before using the Website or Services, and your parent or legal guardian must agree to this Policy on your behalf.